Privacy Policy

1. Introduction

Spinova Solutions LTD ("we", "us", "our") operates the website spinovasolutions.com. This Privacy Policy explains how we collect, use, and protect personal data when you visit our website or use our services, in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

2. Data We Collect

We collect the following categories of personal data:

• Contact form submissions: company name, full name, email address, topic, and message content.
• Technical data: IP address, browser type, device information, and pages visited. This data is collected automatically through server logs.
• Cookies: We use essential cookies required for the website to function. We do not use tracking or advertising cookies.

3. How We Use Your Data

We process your personal data for the following purposes:

• To respond to your inquiries submitted through the contact form.
• To evaluate potential business partnerships.
• To maintain the security and functionality of our website.
• To comply with legal obligations.

4. Legal Basis for Processing

We process personal data based on the following legal grounds under GDPR Article 6:

• Consent (Art. 6(1)(a)): When you submit the contact form, you consent to the processing of your data for that specific purpose.
• Legitimate interest (Art. 6(1)(f)): For website security, analytics, and improving our services.
• Legal obligation (Art. 6(1)(c)): When required to comply with applicable laws.

5. Data Sharing

We do not sell your personal data. We may share your data with the following categories of third parties, only as necessary:

• Email service provider: To deliver contact form submissions (Resend).
• Security provider: To protect against spam and abuse (Cloudflare).
• Hosting provider: For website hosting and infrastructure.

All third-party providers are bound by data processing agreements and process data in accordance with GDPR.

6. Data Retention

We retain contact form submissions for up to 12 months after the inquiry has been resolved. Technical server logs are retained for a maximum of 90 days. You may request earlier deletion at any time.

7. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate data.
• Erasure: Request deletion of your personal data.
• Restriction: Request that we limit the processing of your data.
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interest.
• Withdraw consent: Withdraw your consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. Security

We implement appropriate technical and organizational measures to protect your personal data, including encrypted data transmission (TLS/SSL), access controls, and regular security reviews.

9. International Transfers

Your data may be processed by service providers located outside the European Economic Area (EEA). In such cases, we ensure adequate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

11. Contact

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Spinova Solutions LTD
Email: [email protected]

You also have the right to lodge a complaint with your local data protection authority.